Support // Security and Backup

Data security and back-up

We take the security of customer data very seriously. Below we outline how we protect your data.

Data in motion

All information which passes between our servers and your computed is encrypted using strong Secure Sockets Later (SSL) technology using TLS 1.3 where available (TLS 1.2 is supported for clients that do not yet support 1.3).

Data at rest

Data at rest is stored in SQL Azure Database and Azure Blob Storage. Data in the SQL Azure database is protected with “Transparent Data Encryption”. This includes live data and any replicated or backed up data. See https://docs.microsoft.com/en-gb/azure/sql-database/transparent-data-encryption-azure-sql for some details of this

Backups

We rely on Azure's SQL Database infrastructure for data backup. We have 6 weeks of Long Term backups (weekly full backups copied to a Read Access Geo-redundant storage) plus 35 days of Point In Time backups (geo-redundant transaction log backups every 5-10 minutes). See https://docs.microsoft.com/en-us/azure/sql-database/sql-database-automated-backups for more details of their implementation of this

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“It's a really useful product for us in the business to provide management data on the profitability of individual projects and provides insight on where we can improve processes as a result.”
Nick Peperell, The Like Minded
“Timestamp has really helped Green Element come from what I thought was a profitable, stable and successful business into one I know is actually profitable, stable and successful.”
William Richardson, Green Element
“Relish simply needed a time-keeping system that was straightforward for on-site, remote and temporary staff. Other products we trialled were fussy and over-involved, but after trying Timestamp, we found exactly what we were after.”
Marc Aird-Marsh, Relish Creative
“We adopted Timestamp to streamline our internal time tracking processes - our consultants can access it from wherever they are and the back office has fast and accurate management information capabilities.”
Emilios Evangeli, Channel 3 Group